Maintenance service
WARRANTY SERVICES MAINTENANCE 24/7
GENERAL INTRODUCTION.
One of the important factors to evaluate the service quality of contractors is the ability to provide after-sales service for the products they have supplied and installed.
Understanding that warranty and maintenance services have a profound impact on customers' daily work, HATECCO has invested a lot of time and effort to build a team of highly skilled, real maintenance engineers. Flexible, capable of meeting the urgent needs of customers in all situations.
With a team of highly skilled staff who have learned from many good and experienced experts and have been challenged in practice for a long time in the field of M&E, we believe that we will satisfy all needs. customer needs in the best and fastest way.
FOR PROJECTS COMPLETED BY HATTECO
Insurance
All works and equipment are warranted from the date recorded in the minutes of acceptance and handover between HATECCO and the customer until the end of the warranty period is 12 months or 24 months depending on the agreement between the two parties. before taking responsibility for the warranty.
During the warranty period, the equipment provided by HATECCO will be granted (or repaired) free of charge if damaged, however, the customer must bear the cost if the damage is caused by an error during the customer's use.
Maintenance
Customers can sign a maintenance contract with HATECCO with the following criteria:
- Maintenance scope.
- Number of maintenance times in 1 year,
- Consulting on system upgrades, error correction of devices…
Depending on the needs of the customer that needs to be maintained, HATECCO will advise to ensure the continuity of work and the most convenient for the customer.
FOR OTHER PROJECTS
Normally, works have a maintenance period from one year to two years, after this time many construction units are quite indifferent in taking care and supporting repair for customers. Or repair but give unreasonable fees, response time is not fast, causing difficulties for customers.
Therefore, in order to meet the difficulties of customers and according to the fastest and most cost-effective criteria, HATECCO has launched a unique product: M&E system 24/7 maintenance service , with operating area With extensive operations in Ho Chi Minh City and neighboring provinces, HATECCO's experienced technical team in maintaining M&E systems is always a reliable choice for building management, factory management. , restaurant Hotel.
Our maintenance services:
- Maintenance of network and telephone systems
- Maintenance of water supply and drainage system
- Maintenance of refrigeration and air-conditioning systems.
- Maintenance of fire alarm and fire fighting systems
- Maintenance of whole house security system, door phone
- Maintain video conferencing system
- Maintenance of the building management system.
- Maintenance of other technical systems
In addition, HATECCO also receives the complete and comprehensive maintenance of the electromechanical system for the Building, the hotel and the Factory. HATECCO's maintenance service will give business owners peace of mind and confidence to minimize damage caused by equipment and system breakdowns.
Our motto: ALWAYS MEET MORE EXPECTATIONS.
Warranty and maintenance contact information: Mr. Vo Van Hai – Phone: 0902.540.509. / Email: hatecco@hatecco.com
MANAGER
Vo Van Hai